Terms & Conditions
Effective Date: 01 February 2026
By accessing our website or using our services, you agree to the following terms and conditions.
Services
Falcon Auto Services provides automotive-related services including but not limited to:
- Vehicle recovery & roadside assistance
- Vehicle transport & logistics
- Registration & documentation assistance
- Insurance support services
- Inspection & compliance coordination
Service availability may vary based on location and operational capacity.
Service Requests
- All service requests are subject to confirmation.
- Customers must provide accurate vehicle and location information.
- Delays may occur due to traffic, weather, or unforeseen circumstances.
Payments
- Service fees will be communicated prior to confirmation.
- Payment terms may vary depending on the service provided.
- Corporate clients may be subject to contractual agreements.
Limitation of Liability
Falcon Auto Services is not responsible for:
- Pre-existing vehicle damage
- Delays caused by third parties
- Losses resulting from inaccurate information provided by the customer
We are not liable for indirect or consequential damages arising from service use.
Insurance & Documentation Assistance
We act as a service facilitator and do not guarantee approval outcomes from:
- RTA
- Insurance providers
- Government authorities
Final decisions remain with the relevant authorities.
Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Contact Information
For questions regarding these terms:
Email: info@falconautoservices.com
Call: +971 50 1200 796