Privacy Policy
Effective Date: 01 February 2026
Falcon Auto Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
Information We Collect
We may collect the following information when you use our website or services:
- Full name
- Phone number
- Email address
- Vehicle details
- Location information (for service requests)
- Documents related to registration or insurance support
We collect this information only when you voluntarily provide it through contact forms, WhatsApp, phone calls, or service inquiries.
How We Use Your Information
We use your information to:
- Provide vehicle recovery and roadside services
- Process registration and documentation requests
- Assist with insurance coordination
Respond to inquiries and customer support requests - Improve our services
We do not sell, rent, or trade your personal information to third parties.
Information Sharing
Your information may be shared only when necessary to:
- Coordinate with RTA or relevant government authorities
- Communicate with insurance providers
- Facilitate vehicle transport or logistics partners
We ensure that such sharing is limited and service-related only.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings.
Third Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us at:
Email: info@falconautoservices.com
Call: +971 50 1200 796
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.